Frequently asked questions


What happens on the party or event day?

Our team will set up our castles/inflatables/equipment where you would like to have them so please have this space/area organised prior to arriving to allow a smooth and quick set up. 

This includes a complete safety check. We will also take you through the operations of the castle/inflatable/equipment and advise you in how to operate and/or supervise whilst the equipment is in use.

What happens if it rains? Or windy?

Some of our castles do have rain covers which will allow your party/event to go on. In the event of heavy wind we advise the castle to be deflated and not used furthermore.

Can you do overnight hire?

Simply. Yes we sure can.

There is an overnight fee on Inflatables as well as our Party Hire equipment. 

Please contact us for further information on fees and charges for overnight hire. 

Do you have Insurance / Liability ?

Yes we have $10M in Public Liability Insurance, and we are more than happy to provide a copy of this to you on request. 

Deposits & Payments

Deposits are only required on orders over $500. Full payment is required on the dropping off of the castle.

What times can your Castles/Inflatables/Equipment be hired?

Delivery & Pick Up times are confirmed the day before your event/party. At times we can deliver up to 4 hours prior to your event and the same as collection, it all depends on other hires on the day.